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// Development partner

The software development partner operations teams, plants and contractor networks bring in

Bring in a U.S.-based software development partner to build new software, improve the system you already run, connect your systems, keep them maintained or restart a stalled project. You talk directly to the engineers doing the work, and the same crew builds, hosts and maintains it.

first-call notes — hypothetical example
→ you: “Customers call to ask where their order is.”on the call: the engineer who’d do the work✓ NDA signed before we look at your systemstoday: orders → warehouse sheet → carrier site! status retyped by hand, twice a day✓ keep: order system, warehouse, reporting→ first piece: one status page fed by order data✓ after launch: same crew hosts and maintains it

// Your options

Development partner, in-house hire, freelancer, staff augmentation or offshore agency?

Before you hire a software development company, make sure a company is what you need. Each option below is the right answer for someone. Here’s how they compare on ramp-up, who manages the work and life after launch. No rates: they depend on the job.

Option
Ramp-up and who manages the work
Continuity after launch
Usually the better fit when
In-house hire
Recruiting and onboarding come first. You manage the work, so you need someone who can direct technical decisions.
Strong while that person stays; what they know leaves with them.
There’s steady, long-term development work and someone in-house to lead it.
Freelancer
Quick to start on a well-defined task. You manage scope, testing and quality.
Depends on one person’s availability; support after launch only if you arrange it.
The job is small and clearly specified, and someone on your side can check the result.
Staff augmentation
Adds developers to your team for a period. Your technical lead directs their daily work.
Lasts as long as the contract; your team runs the software after launch.
You already have a technical lead and a process, and need more hands.
Offshore agency
Can staff a larger team. Ask whether you’ll talk to developers directly and how many working hours overlap.
Depends on the contract and on whether the same developers stay on your project.
The work is well specified and limited time-zone overlap won’t slow your people down.
Development partner (how we work)
Engineers learn your process and systems, then start with one contained piece. They manage the technical work; you set the priorities.
The same crew builds, hosts and maintains it, so the people who know the code stay reachable.
You need a team for a specific job, and someone to keep it running, without building an engineering department.

When hiring individual developers is the better choice

If you searched for “hire software developers,” you may want people who join your team and take direction from your own lead. With steady work and someone to manage it, a direct hire, a freelancer or staff augmentation will usually serve you better than a development company, and we’ll say so on the first call.

Outsourced for one project, or fractional for the long run

An outsourced development team for a project works best when the job has a clear outcome, such as replacing a spreadsheet process or getting two systems to share data, and someone on your side can make calls about the process.

“Fractional software development” usually means a share of an experienced developer’s or team’s time, on an ongoing basis, instead of a full-time hire. If you want a team that already knows your systems and is there for the next fix or improvement, that’s what ongoing maintenance and support covers. A part-time executive who sets technology strategy and manages vendors is a fractional CTO, a different role from a development team.

Comparing firms? Our guide on how to choose a software development company lists the questions to ask and the red flags to watch for.

// Direct access

Talk directly to the engineers doing the work

There’s no account manager relaying messages to developers you never meet. Your first call is with an engineer, and the people you talk to are the ones writing, testing and deploying your code.

That matters most on a bad day. When an integration stops sending orders or a screen breaks at shift change, you explain the problem once, to someone who already knows the code.

The same crew builds, hosts and maintains your software, so you don’t have to explain your system to a stranger, and what we learn about your process stays with people you can reach.

“They take the time to truly understand the use case and business need and suggest solutions tailored to our specific needs. Solutions often exceed expectations as to final design and functionality. They are always quick to respond to issues that require urgency and frequently offer help outside the scope of current projects.”

Scot Carson

Chief Experience Officer, Amusement Advantage

// U.S.-based

What ‘U.S.-based’ should mean for a development team, and how to check it

If you’re shortlisting an onshore or U.S.-based software development company, or a web application development company in the USA, check what the label covers. “American” or “U.S.-based” on a website can describe where the sales office is while the code is written somewhere else. What matters is where the engineers who write and deploy your code work, and whether you can talk to them.

An onshore team gives you overlapping working hours when something breaks mid-shift, and a simple answer when procurement asks where the work is done. It isn’t the only way to get good software, so weigh it against the job.

Effortless Presence is an Orlando, Florida company, and our team is 100% U.S.-based: everyone who writes, tests and supports your code is in the U.S. We’ve served clients nationwide since 2018, we’re a registered supplier on SAP Ariba, and NDAs are welcome. Ask us these questions, and ask every other firm on your list.

  • ✓Which city or state do the engineers on our project work from?
  • ✓Can we meet them on the first call, before we sign anything?
  • ✓Will anyone outside your company touch our code or data, and where do they work?
  • ✓Who maintains the software after launch, and where are they?
  • ✓Will you sign our NDA and complete our supplier setup?

// Your team

Working alongside your IT team and operations leaders

An outside development team shouldn’t route around the people who already run your systems. How we fit in depends on who you have.

With your IT team

We agree up front which systems we can touch, how we get access and when changes can go live, then work inside IT’s rules. Technical questions go straight to the engineer doing the work.

With your in-house developers

We take a defined piece, such as an integration or an old module nobody wants to touch, while your developers stay on their priorities, and agree with them how code is reviewed and merged.

With your operations leaders

They know where the process breaks. We talk with the supervisors and coordinators who handle the exceptions, turn that into screens and rules, and check the result with them before it goes live.

If you don’t have an IT department

Then we’re your technical contact. We explain the options in plain English and flag what needs a decision from you.

// Engagement

How an engagement with a development partner starts

Timelines depend on the job, so we don’t publish them. The order of things rarely changes.

Step 1

First call with an engineer

Tell us what’s broken, slow or missing, who uses it and which systems are involved. Bring screenshots and the workaround everyone knows about. You’ll hear whether we’re the right fit, or whether a hire or an off-the-shelf product would serve you better.

Step 2

An NDA, if you want one

If you’d rather not share code, data or process details without one, we put an NDA in place first. If your purchasing runs through SAP Ariba, we’re already registered there as a supplier.

Step 3

A sensible first piece of work

One contained piece that’s useful on its own: fixing the screens people struggle with most, connecting two systems or getting a prototype running reliably. You see how we work before deciding on more.

Step 4

Ongoing work or support

Then you choose what’s next: the next improvement, a larger build, or maintenance and support from the same crew. More on how we work.

// Proof

Clients we still work with

A development partner should still be around after launch: a contractor portal we’re modernizing page by page, with ongoing maintenance, and a careers website we host and maintain for a confidential client.

// Credentials

The basics, before you ask.

Since 2018

Building and supporting software

Orlando, FL

100% U.S.-based team, clients nationwide

SAP Ariba

Registered supplier

NDAs welcome

Happy to sign before you share details

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// FAQ

Development partner FAQ

Can you work alongside our IT staff or in-house developers?

Yes. We work with internal IT teams, developers and operations leaders, and agree up front which systems we can touch and how changes get reviewed and released. You talk directly with our engineers, so technical questions don’t pass through a middleman.

Are your engineers in the U.S.?

Yes. Our team is 100% U.S.-based and nothing is offshored. Effortless Presence is an Orlando, Florida company serving clients nationwide since 2018.

Do you sign NDAs and vendor paperwork?

NDAs are welcome, and we’re a registered supplier on SAP Ariba. Tell us what your purchasing team needs on the first call.

Will you take over code someone else wrote?

Yes. We secure access, read and run the code, and stabilize it before changing anything. See software project rescue.

What happens after launch?

The same crew that built it hosts, maintains and supports it. See maintenance and support and our web application maintenance checklist.

// Bring us in

Tell us about the software your business runs on.

A new build, a system that’s hard to use, a stuck project or a prototype that needs to go live. An engineer, not a salesperson, will get back to you.

202-88-MAGIC · or email info@effortlesspresence.com